The Premier King Room was ideal for my family, allowing us to enjoy our stay comfortably with plenty of space for my kids to play. The strong water pressure in the shower really helped refresh everyone after our outings. The location made it super convenient, as we could easily stroll to attractions like the Taiping Mall and the beautiful Taiping Lake Garden, which was lovely to walk around. The breakfast buffet had good variety and was enjoyable, especially with views of the lush greenery. Overall, a great place for a family getaway!

For a quieter experience, request a room away from the elevators to avoid any potential noise from guests coming and going.

The Premier King Room offered stunning views and spacious comfort. However, the parking at level 6 was inconvenient.

staying here was such a disappointment. the lift took forever, and I ended up waiting longer than my sanity could handle. also, parking was just a maze—couldn’t they mark the spaces better? I almost left a glowing review, but not receiving any special treatment for my 'troubles' just ruined it.

comfortable stay but air conditioning issues

The room was very comfortable and spacious, easily accommodating my family with two young kids. The toiletries provided were of high quality, adding a nice touch to our experience. The breakfast offered a wide variety of choices, ensuring everyone could find something they liked. We also enjoyed a lovely lake view from our room that my family appreciated.

Unfortunately, we faced problems with the air conditioning during our stay which could have been managed better.

The staff were attentive and informative, especially when I had a mishap with my luggage.

While the hotel has great potential, several aspects left me disappointed. The pool area appeared neglected with tiles that looked grime-ridden, which certainly detracted from the experience. Additionally, the service was frustratingly slow. I had to remind them twice before I received the towels in my room. I believe a little more attention to detail could have made the stay much more enjoyable.

The pool offers fantastic views, and it’s perfect for doing laps. Plus, the nearby lake gardens were a beautiful sight!

spacious, spacious, spacious

I loved the spacious Premier King Room with its fine views! The bed was comfortable The room was spotless and included all the amenities I could ask for, like high-quality toiletries and a safe deposit box.

would recommend ❤️😊

All fine, but outdated TV

the location of novotel is perfect, right next to taiping mall, making it easy to shop and find street food. the superior king room was very spacious and comfortable, and the kids loved the swimming pool. we also enjoyed relaxing on the sun terrace.

the gym could use some updates.

We explored the Taiping Lake Garden and the Night Safari, both amazing spots. The hotel had an excellent gym and a pool to unwind. Breakfast was great, and the location made getting around easy. Totally recommend this place if you’re in the area with friends!

Check-in was a bit slow. we had to wait longer than expected for our room, which was frustrating.

I really loved the spacious Premier King Room, and the views were fantastic. The proximity to local food stalls was a huge plus. However, the breakfast could be better.

Breakfast spread can be better, but staff is super friendly and location is perfect!

efficient check-in, clean room, poor breakfast.